How it works

From your first call to your monthly statement

Your Relationship Manager calls you in your time zone, reviews your flat and explains the plans.

You sign the management agreement and a limited Power of Attorney, upload your documents and add your property.

We list the flat, screen applicants, and you approve the tenant. The lease is signed with Amanot as your agent.

Rent goes into the client account. Complaints become tickets; repairs follow your approval rules with photo proof.

On the 10th you are paid, with a statement that shows rent, fees, VAT, repairs and bills, each linked to its receipt.

The complaint-to-repair ticket

Every complaint becomes one ticket. It cannot close without approval, photo proof and confirmation.

RaisedAcknowledgedAssignedVendor acceptedVisitedDiagnosed and quotedAwaiting approvalApprovedIn progressCompletedConfirmedInvoicedClosed

A quote within your plan limit is approved automatically and you are told straight away.

You see the quote and photos in the app. Above Tk 50,000 our General Manager reviews as well.

Gas leak, burst pipe, electrical fault: our Supervisor acts at once and you are told within one hour.

Rent is paid into a segregated client-money account. Nothing is paid to staff in cash.

Money never moves without two people: one prepares, another approves.

The client account is reconciled every day by someone who does not collect rent.

Fees are deducted by system rule and shown on your statement. No hidden mark-ups.

Every action is logged with who, what, when and from where. The log cannot be edited.